The ecommerce industry has grown rapidly in recent years, with online sales reaching new heights. This growth has increased competition and raised customer expectations. Today, customers want fast, reliable, and high-quality service, making customer support a key part of ecommerce success. However, managing an in-house customer support team can be
The global inbound call center landscape is witnessing an incredible revolution. Today, new technologies are changing customer service dynamics. In this blog, we will look at the top 5 technologies that are transforming how businesses handle incoming calls. We will discuss how they streamline customer interactions for an improved customer experienc
Beyond the standard item page descriptions, images, and technical specifications, e-commerce product content refers to data and images. It is becoming a vital tool for internet merchants trying to draw clients and increase revenue. Research and practical instances, such as Lazada's 15% decrease in returns with the use of Gepard PIM solution, highl